Welcome to AirTrack, a product of Air Aware Labs. These Terms of Use ("Terms") govern your use of AirTrack, a service provided by Air Aware Labs. By using AirTrack, you agree to these Terms. Please read them carefully. If you do not agree with any of these Terms, you are prohibited from using the AirTrack service.
By accessing and using AirTrack, you accept and agree to be bound by these Terms and any posted guidelines or rules applicable to the services provided.
AirTrack is a service that provides personalised air quality information based on your activity data. It currently integrates with Strava and may integrate with other third-party services in the future. AirTrack includes a dashboard and will offer a direct-to-consumer app to help users understand their exposure to air pollution during physical activities and make informed decisions to minimise health risks.
By subscribing to AirTrack Premium, you acknowledge that the service involves recurring billing. Payment will be charged on a monthly or annual basis, depending on the plan you select.
The exact cost of your subscription will be shown at checkout, including any discounts or introductory offers. The discounted price and the regular price after the discount will be made explicitly clear during the sign-up process.
Important: By subscribing, you agree that Air Aware Labs has the right to charge your payment method on a recurring basis until you cancel the subscription.
By subscribing to AirTrack, you acknowledge that payment processing services for our service are provided by Stripe and are subject to Stripe’s Terms of Service and Privacy Policy. By using AirTrack and agreeing to these Terms, you also agree to be bound by Stripe’s terms, which can be reviewed at Stripe Terms of Service and Stripe Privacy Policy.
By providing a payment method to Stripe, you authorise us and Stripe to charge the applicable subscription fees on a recurring basis (monthly or annually, depending on your chosen plan) as described during your sign-up process. Your payment will automatically renew until cancelled.
We take the security of your payment information seriously. Stripe is PCI-DSS compliant, meaning it adheres to the highest security standards for handling payment information. Air Aware Labs does not store your full payment information; all sensitive payment details are securely processed and stored by Stripe. If you choose to delete your AirTrack account, we will no longer have access to your payment information; however, Stripe may retain certain data in accordance with its legal obligations. For more information on how Stripe handles data, please refer to their Privacy Policy.
You can cancel your AirTrack subscription at any time. If you cancel a monthly subscription, you will continue to have access to the service until the end of the current billing cycle, but no further charges will be made. No refunds will be provided for the remaining period of a monthly subscription once billed.
For annual subscriptions, cancellation will not result in a pro-rated refund unless explicitly offered as part of a specific promotion. You will retain access to AirTrack until the end of your billing year, after which the subscription will not renew unless you resubscribe.
All transactions, including subscription charges and refunds, are processed through Stripe. If a payment fails to process due to issues with your payment method (e.g., expired credit card or insufficient funds), Stripe will attempt to charge the payment method again. If the payment continues to fail, your subscription may be suspended, and access to the AirTrack service may be restricted until payment is successfully completed.
If you believe a payment has been processed incorrectly or you wish to dispute a transaction, please contact us immediately at support@airawarelabs.com. All payment disputes will be handled in accordance with Stripe’s dispute resolution process. You are responsible for reviewing your subscription charges and ensuring any discrepancies are reported within a reasonable time frame.
5. User Obligations
As a user, you agree to:
We collect, use, and share your data as described in our Privacy Policy. By using AirTrack, you consent to the collection and use of your data, including activity data from Strava and other integrated third-party services, in accordance with the Privacy Policy.
All content included on AirTrack, such as text, graphics, logos, and software, is the property of Air Aware Labs and is protected by applicable intellectual property laws. Unauthorised use of any materials on AirTrack may violate copyright, trademark, and other laws.
Air Aware Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of AirTrack. We do not guarantee the accuracy, completeness, or usefulness of any information provided by AirTrack.
We reserve the right to terminate or suspend your access to AirTrack at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of AirTrack, us, or third parties, or for any other reason.
Air Aware Labs reserves the right to modify these Terms at any time. We will notify users of any significant changes by posting the new terms on our website. Your continued use of AirTrack after any changes to these terms constitutes your acceptance of the new terms.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
AirTrack provides you with various features and services, including:
In return for our commitment to provide the Service, we require you to make the following commitments:
You agree not to:
As part of our agreement, you give us permissions necessary to provide the Service:
We can remove or restrict content or information shared on AirTrack if we believe it violates these Terms or our policies. We can also terminate or change the Service, remove or block content, or stop providing all or part of the Service if necessary to avoid or mitigate adverse legal or regulatory impacts on us. In the case of termination or suspension, we may notify you of the action and provide the reason, though in some cases we may not provide notice if doing so would violate the law or put our systems at risk.
If your account is terminated, you may not be eligible for a refund of any fees paid, and we reserve the right to refuse future access to the Service under any new accounts you may attempt to create.
We also retain the right to modify or discontinue any part of the Service or the entire platform, at any time, without liability. If the termination is a result of a violation of these Terms, any remaining rights to the use of the Service will be forfeited.
If a claim or dispute arises out of or relates to your use of AirTrack, you agree to resolve it in the courts of England and Wales.
If you have any questions about these Terms, please contact us at support@airawarelabs.com.
By using AirTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms.