FAQ
Answers to common questions about AirTrack: how it works, our air quality science, Strava and Garmin, privacy, pricing and AirTrack for business.
Install AirTrack, accept the setup prompt on your watch, then scan the pairing QR code in your Running Settings data screens with the AirTrack app.
Yes. Disconnect Garmin in AirTrack's settings at any time, or revoke access in your Garmin Connect account settings.
Yes. Disconnect Strava in AirTrack's settings at any time, or revoke access in your Strava account settings.
Yes. AirTrack's air quality and pollen data cover locations around the world, so the Strava and Garmin integrations work wherever you train.
Most activities are matched with air quality data within a few minutes of syncing. Larger first-time history syncs can take a little longer.
Yes, for the last 7 days. When you connect Strava, AirTrack syncs your activities from the past week, then every new activity you record after that.
All activity types, including running, cycling, walking and hiking. Indoor activities use outdoor air quality plus an estimate of what gets inside.
Yes. AirTrack requests only the permissions it needs, uses a secure authorised connection and never shares your personal data without consent.
We test our models against independent monitors kept out of training. In a Breathe London test across 145 sensors, accuracy improved by up to 35%.
Yes. Harder activity means breathing more air, so the same route can give a different dose and score for running, cycling or walking.
A time-weighted exposure score based on where you were, how polluted the air was, how long you stayed there and how hard you were breathing.
Global forecasts from NASA GEOS-CF and Copernicus CAMS, refined with local emissions, roads, land use and weather, and tested against ground monitors.
Most apps show one city-wide reading. AirTrack estimates the air on your streets, indoors or in vehicles, and how long and how hard you breathed it.
Most teams integrate the AirTrack API within hours. Enterprise and Ascent plans include dedicated onboarding support.
We monitor air quality across your course in real time. Participants see personal data in AirTrack or your event app; organisers get a live dashboard.
Yes. AirTrack Enterprise is GDPR compliant and privacy-first: organisations see only anonymised, aggregated data, never individual locations.
Usage-based pricing that scales with your needs, with enterprise agreements, volume discounts and custom SLAs available. Contact us for a quote.
Air quality at 50-metre resolution, including PM2.5, PM10, NO2 and ozone, updated hourly, with 4-day forecasts, 30-day history and route optimisation.
Leaderboards compare your AirTrack Score with friends, clubs and other users. Anyone can join for free; Premium users can also create them.
It compares routes between the same start and end points, estimates pollution along each and suggests cleaner ones, which are often only slightly longer.
In the AirTrack app, go to Settings, scroll down and tap Delete Account to delete your account and personal data. Questions: support@airawarelabs.com.
AirTrack works worldwide, with users in 116 countries and territories. Pollen data covers more than 60 countries; coverage varies by location.
AirTrack reads your profile and activities to calculate air quality, and needs upload access to add it to your descriptions. Private ones are optional.
Send friends airawarelabs.com/airtrack or use the in-app sharing features. Premium users can also create leaderboards for friends to join.
AirTrack adds air quality data to your Strava activity description, after any text you've written. You choose whether private activities are included.
AirTrack combines your location, routes and activity with outdoor and indoor air quality modelling to estimate a time-weighted personal exposure score.
It shows the pollution you actually breathe, highlights hotspots and suggests cleaner routes, helping you build habits that reduce long-term exposure.
AirTrack is GDPR compliant and never shares personal data without your explicit consent. You can delete your account and data at any time in the app.
Your location, activity data from the app or connected services, and the exposure estimates calculated from them. You control permissions in your settings.
It combines pollution levels along your route with the time you spend in each place and your activity level. Our scoring overview explains the method.
Research links air pollution to lower athletic performance. AirTrack suggests cleaner routes and better times to train, without discouraging exercise.
An AQI describes the air at one place. AirTrack estimates your personal exposure instead, accounting for your route, time spent and activity level.
Send feedback through the AirTrack app or email hello@airawarelabs.com. We'd love to hear from you.
No. Free users log activities manually and Premium users get automatic tracking. You can also connect Strava, Apple Health or Google Health Connect.
No. AirTrack is designed to keep battery and data use low. Like any GPS app it has some battery impact, which you can tune in your device settings.
Follow @airtrackapp on Instagram, join our Strava club, follow Air Aware Labs on LinkedIn, and keep email updates switched on in the app.
The web dashboard has been retired. Use the AirTrack mobile app for your air quality insights, new features and all payments.
Yes. AirTrack Free includes live air quality, forecasts and manual tracking. Premium adds automatic tracking and more for £6.99/month or £49.99/year.
Yes. AirTrack Enterprise supports employee wellbeing, Ascent serves health and research organisations, and the AirTrack API lets companies use our data.
Email support@airawarelabs.com about account or sign-in problems. If a password reset email hasn't arrived, check your spam folder.
Buy Premium in the AirTrack app or through wellbeing platforms such as Heka and HealthKey. Our Terms of Use explain how billing works when you cancel.
AirTrack is on iOS (App Store) and Android (Google Play), and connects with Apple Health, Google Health Connect, Strava and Garmin.
A mobile app that estimates the air pollution you're exposed to through your day from your location, routes and activities, with no extra hardware.
